Microsoft Technical Takeoff: Windows and Microsoft Intune
Oct 24 2022 07:00 AM - Oct 27 2022 12:00 PM (PDT)

TPM Warning Message during Device Wipe

Contributor

Dear all,

 

When we initiate Intune device wipe (not Autopilot reset) on the Dell PC, it prompts a TPM clear message on the reboot. Usually we will just hit F12 to proceed with the device wipe and Autopilot.

 

However, sometimes we need a fully unattended workflow for our Kiosk PC setup. This prompt is preventing us to achieve a 100% zero touch experience. 

 

Is there a way to fix this via Intune?

Thanks,

 

DellTPMWarning.png

3 Replies
That screen would occur when the tpm is been wiped. Do you happen to have this option somewhere in the bios: "Presence for TPM clear" you could turn it off so that message isn't showed

Hi @Rudy_Ooms_MVP 

 

I watched a Dell video and it suggested that we meant to clear the TPM when reloading Windows.

 

Trusted Platform Module TPM DELL (Official Dell Tech Support) - YouTube

 

Here is the BIOS menu for Dell TPM Security.

DellTPMSetting.jpeg

 

I couldn't find the setting you mentioned.

 

However my thinking is, if it is not something I could control remotely with Intune, then we have introduce a manual step during onboarding process to adjust the BIOS setting.

 

If I am reading it correctly: you would need the cctk tool to disable the tpmppiclearovveride function (as you showed in the picture)

https://www.dell.com/support/home/nl-nl/drivers/DriversDetails?driverId=KVF2C
make some script and convert it to a win32app..

CCTK --TpmPpiClearOverride=Enabled --ValSetupPwd=