Sync cannot be initialized 0x80190194


I have one device which cannot be synced since 2 month.

I am getting the message: Sync cannot be initialized 0x80190194

Any idea about this?


Best regards,


10 Replies
Is this a device you have access to?

@Thijs Lecomte yes, sorry for the late response.

I also rejoined it already but its still not syncing.


Getting an evententry: MDM Session: OMA-DM client stopped with status: (Not found (404).).


@m_kroneDid anyone get a resolution for this? I'm having same issue but no joy so far


Getting the same evententry: MDM Session: OMA-DM client stopped with status: (Not found (404).).


@RyanWilson unfortunately i dont found any solution. It ended in reinstalling the device.




@m_kronethanks for the update, i will keep on investigating and i have a call open with MS so if i get a resolution i'll share incase it helps you in the future :)


@m_kroneI found a solution, hopefully this helps you




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments\[some guid which has the enrolment information]


  • removed both reg paths above
  • ran dsregcmd /leave
  • reboot device
  • ran AAD connect to provision device back into Azure AD
  • device now Hybrid joined again and registration date is todays date and time / MDM set to none
  • dsregcmd /status shows information is being pulled down, waiting for MDM URLs to populate
  • Info button on settings / user accounts has now disappeared
  • Rebooted device again after 10 minutes
  • Upon reboot the MDM URLs now populated
  • Event logs show device enrolled
  • Info button now available and sync status is successful
  • Intune policies applying
This worked for me, thanks!

@Daniel Baird thanks, good to know it helped :)


@RyanWilson what is that for? 

I have an issue that i cant see my pictures and videos, the error says that this item cannot be displayed when I try to use the Onedrive app in my phone, but when I try to use the onedrive on my laptop I get an error saying that something went wrong, please I just want my data back.


@Marcus355 Hi

This error is regarding MDM enrollment into Intune, this error has nothing related to OneDrive sorry

If your data is missing then try using the recovery option in OneDrive on the web or raise a call with MS.