Microsoft Technical Takeoff: Windows and Microsoft Intune
Oct 24 2022 07:00 AM - Oct 27 2022 12:00 PM (PDT)

Surface Pro 3 - Azure AD Join, Temporary Profile??

Frequent Contributor

I am stuck with a strange issue.  I have joined my surface pro 3 to Azure AD - and the join is successful.  I then reboot and login and I keep getting the tempoary profile loaded.  When I attempt to login with my O365 account I get the following error:


"We can't sign into your account.  The problem can often be fixed by signing out of your account and then signing back in.  If you don't signout now, any files you create or changes you make will be lost"


My end game here is to Azure AD Join and have it auto enroll in Intune.  


I feel like I am lost as I do not know where to begin with this.  Any direction is appreciated.




3 Replies

I beleive Shared PC settings is turned on and being deployed to that device. Shared PCs deletes the profile after each log out.

What is the Windows SKU (version) and build number.

Do you have configured Automatic Intune Enrollment?

Have you created to CNAMES:
1 Hour
1 Hour


Kind Regards

Per Larsen

MVP - Enterprise Mobility


Thank you for the reply.

I ended up getting this to work - but I had to reset the device in order to run through the OOBE.


I don't have the original SKU - after I successfully joined, the OS was upgraded to 1703 (15063.483)


I have another device that I need to get configured - I will post back if I see similar results.