Nov 09 2020 04:13 AM
Sometimes when a iPad gets stuck and don't recieves new apps/settings and so on I manage that by doing a reset locally in settings. Is it possible to do that remotely from within Intune? I understand that I could test the buttons i attached but I'm away.
//Mattias
Nov 09 2020 05:00 PM
Solution@Mattias Löwdell Use the Wipe button, but don't check any of the boxes, then click Yes. As long as the device is connected to a network (wifi or cellular), the reset should start within a few seconds (mine do). It should take the device to factory default, then redeploy your baseline.
Nov 10 2020 12:21 AM - edited Nov 10 2020 12:22 AM
@Geekmaster614 Ok today I hade the opportunity to try and it worked great! There are no boxes to check and the info before clicking Yes is weird or am I misunderstanding the text?
"This removes the device from Intune Management..."
The most important thing is that it works, thanks!!
Nov 10 2020 08:56 AM
@Mattias Löwdell Glad that helped! I see check boxes with my Windows devices, just wanted to be sure you didn't check them if you saw them for your devices. That is correct, it removes it from Intune management, then it gets added back after the reset. As long as the device remains in your Endpoint Manager portal, they will automatically redeploy your baseline image once they connect to a network.
Nov 16 2020 10:38 PM
@Geekmaster614 One thing I noticed is when I do a wipe it looses the group memberships. Do you have any idea on why? I mean the name of the device is still the same after a wipe/reset?
Nov 17 2020 08:34 AM
@Mattias Löwdell Sorry, no clue. That doesn't happen with my Windows devices, I've not experienced that when we wipe our iOS/Android devices either.
Nov 09 2020 05:00 PM
Solution@Mattias Löwdell Use the Wipe button, but don't check any of the boxes, then click Yes. As long as the device is connected to a network (wifi or cellular), the reset should start within a few seconds (mine do). It should take the device to factory default, then redeploy your baseline.