07-13-2020 10:05 AM
When I attempt to disable lost mode, the status is stuck on pending, and the device itself is still in lost mode. In order to troubleshoot this, I've connected the device to LTE via an activated SIM, which did not resolve the issue. I'm able to restore the devices, but I'd like to back up the data before I wipe them. I have a number of devices, iPhones and iPads, that I'm working on. Any ideas as to next steps?
07-13-2020 08:45 PM
07-14-2020 07:13 AM
Thank you for your input! I am able to enable and disable lost mode under normal circumstances, which is what your blog detailed. How would you go about connecting a device in lost mode to a known wifi? As far as I know, it is not possible. Furthermore, my terminated employees are from all over the country, and as such, if they ever ran a network reset, the known wifi networks may be thousands of miles away. As such, unfortunately, this feedback is not helpful for my particular issue. Nonetheless, I appreciate the response. @Moe_Kinani