Mar 18 2020 02:46 PM
I have a user that is receiving the following error message over the last couple of days after having no issues making use of Outlook on his iPad for several months:
I've confirmed he's not signed in to any other O365 account nor has any other email account associated with his iPad and then I have had him do the following:
- Sign out of all O365 iPad applications.
- Uninstall all O365 applications including Microsoft Authenticator.
- Install Microsoft Authenticator after adding it as a method for 2FA.
- Install Outlook and sign in... same issue...
All that i can see that has changed was that Version 4.29.0 was released 2 days ago, which coincides with when he started having this issue.
Anyone know of a workaround or what else I can have him try?
Mar 18 2020 03:43 PM - edited Mar 18 2020 03:45 PM
Mar 20 2020 01:39 AM
I would check your Outlook App configuration policies for managed devices if you enabled "Allow only work or school accounts"
Microsoft Intune | Client apps | App configuration policies