SOLVED

OutlookApp - Search Android Contacts of Global Address List (Exchange 2019 on-prem)

%3CLINGO-SUB%20id%3D%22lingo-sub-2232279%22%20slang%3D%22de-DE%22%3EOutlookApp%20-%20Search%20Android%20Contacts%20of%20Global%20Address%20List%20(Exchange%202019%20on-prem)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2232279%22%20slang%3D%22de-DE%22%3E%3CP%3EHello%20everybody%2C%3C%2FP%3E%3CP%3EI%20have%20a%20new%20Microsoft%20Intune%20managed%20android%20device%20(Samsung%20Galaxy%20A41).%3C%2FP%3E%3CP%3EThe%20installed%20and%20configured%20Outlook%20app%20have%20no%20opportunity%20to%20access%20contacts%20of%20the%20global%20address%20list%20from%20our%20on-premise%20Exchange%202019%20sever.%3C%2FP%3E%3CP%3EOnly%20the%20personal%20outlook%20contacts%20are%20synced%20to%20the%20device.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20is%20our%20App%20Configuration%20Policy%20for%20outlook%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Muerte28_0-1616587458137.png%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F266645iE3F670B5B93324FB%2Fimage-size%2Flarge%3Fv%3Dv2%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%22Muerte28_0-1616587458137.png%22%20alt%3D%22Muerte28_0-1616587458137.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20AppProtectionPolicy%20for%20testing%20what%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Muerte28_1-1616587626357.png%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F266646i3FDD66F79C86A668%2Fimage-size%2Flarge%3Fv%3Dv2%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%22Muerte28_1-1616587626357.png%22%20alt%3D%22Muerte28_1-1616587626357.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Muerte28_2-1616587723364.png%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F266647i48B06091BF65D002%2Fimage-size%2Flarge%3Fv%3Dv2%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%22Muerte28_2-1616587723364.png%22%20alt%3D%22Muerte28_2-1616587723364.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDo%20anyone%20have%20an%20idea%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20regards%3C%2FP%3E%3CP%3EMuerte28%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2232279%22%20slang%3D%22de-DE%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Application%20Management%20(MAM)%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Device%20Management%20(MDM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2246921%22%20slang%3D%22de-DE%22%3ESubject%3A%20OutlookApp%20-%20Search%20Android%20Contacts%20of%20Global%20Address%20List%20(Exchange%202019%20on-prem)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2246921%22%20slang%3D%22de-DE%22%3EUpdate%20at%20this%20case%3A%20%3CBR%20%2F%3E%3CBR%20%2F%3E%20I%20can%20search%20the%20global%20address%20list%20contacts%20but%20only%20I%20get%20displayed%20the%20email%20addresses%2C%20no%20contact%20details%20(e.g.%20phone%20number%2C%20address...)%3CBR%20%2F%3EHow%20can%20I%20show%20or%20sync%20this%20at%20the%20device%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2317794%22%20slang%3D%22de-DE%22%3ESubject%3A%20OutlookApp%20-%20Search%20Android%20Contacts%20of%20Global%20Address%20List%20(Exchange%202019%20on-prem)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2317794%22%20slang%3D%22de-DE%22%3ESolution%20for%20this%20problem%20is%20to%20use%20the%20modern%20authentication%20(HMA).%20Then%20you%20can%20search%20the%20global%20address%20list%20with%20full%20contact%20details%3C%2FLINGO-BODY%3E
New Contributor

Hello everybody,

I have a new Microsoft Intune managed android device (Samsung Galaxy A41).

The installed and configured Outlook-App have no opportunity to access contacts of the global address list from our on-premise Exchange 2019 sever.

Only the personal outlook contacts are synced to the device.

 

This is our App Configuration Policy for outlook:

 

Muerte28_0-1616587458137.png

 

 

The AppProtectionPolicy for testing was:

Muerte28_1-1616587626357.png

Muerte28_2-1616587723364.png

 

Does anyone have an idea?

 

Best regards

Muerte28

 

 

 

2 Replies
Update at this case:

I can search the global address list contacts but only I get displayed the E-Mail-Addresses, no Contact Details (e.g. phone number, address...)
How can I show or sync this at the device?
best response confirmed by Muerte28 (New Contributor)
Solution
Solution for this problem ist to use the modern authentication (HMA). Then you can search the global address list with full contact details