Options greyed out in Developer Options by Intune

Copper Contributor

Hi all,

 

My company Android device has some options greyed out:

 

1. Verify apps over USB

Pengfei_Wang_1-1704856819991.png

2. Stay awake

Pengfei_Wang_2-1704856832333.png

 

I tried to configure the following options but they didn't work:

(stay awake)

Pengfei_Wang_3-1704856858772.png

(verify apps over usb)

Pengfei_Wang_4-1704856872732.png

 

Are these the correct options to configure?

How to make these options available in Intune?

5 Replies

Hi @Pengfei_Wang,

this could be a result of configuration policies enforced by your organization through Intune, restricting the ability to modify certain settings within the Developer Options.

Unable to perform action - not able to enable Developer Mode on Android Enterprise tablet (microsoft...

To make these options accessible, you may need to explore configuration policies related to "debugging features," as these settings are often set to "off" by default. Enabling this option might grant you the necessary permissions.

Grayed out For Developers options - Microsoft Community


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Kindest regards,


Leon Pavesic
(LinkedIn)

@LeonPavesic 

 

Hi, thank you for your response.

 

I'd like to clarify that I can turn on developer options & USB debugging, as well as other options in developer options. These are the only 2 options greyed out in developer settings (stay awake & verify apps over usb).

 

And I've already have this setting turned on:

Pengfei_Wang_0-1705025429074.png

 

Hi @Pengfei_Wang,

If you’ve already enabled these settings and the options are still greyed out, it’s possible that there are additional restrictions in place.

I recommend contacting Microsoft Support directly to troubleshoot your issue.


Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


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Kindest regards,


Leon Pavesic
(LinkedIn)

The same issue is in my Company.
I think we've already tried every available setting.

All of our Devices are Corporate-owned, fully managed user devices, and that functionality is necessary only for a few Devices but is needed.

We use Samsung Knox Mobile Enrollment and Zero-touch Enrollment and on both enrollments the same problem.

Also, we've noticed the same issue on iOS Devices.
In device restrictions, the maximum number of minutes after the screen lock before the password is required is 4 hours.


Unfortunately, until we find the solution we can't manage some Devices in our Company
Hi, we are experiencing same in our devices, this required for some legal hold actions. Did you find a way to enable? Are these Samsung devices? Thanks