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Office 365 deployment teams issue

Occasional Contributor

I have Microsoft 365 deployment in Intune setup (under windows/apps) and it is deploying everything fine but teams. Teams only gets installed and accessible by admin users (azure AD admins with local admin rights). Normal windows users the app does not show as installed or useable. Anyone else had this issue? All other apps outlook/excel/word work fine for all users.

 

It is set to deploy to all users in the configuration setting.

7 Replies

Are you installing O365 using Intune as M365 App from Intune (screenshot attached). This way should make it available for all users (Admin or standard users).

If you install O365 apps remotely as System/Admin, Teams installs in the current user’s profile (app data) folders. You have to install per user. There is a machine wide installer version of Team Teams installs in the current user’s profile (app data) folders. So you have to install per user. There is a machine wide installer version of Teams also which makes it to use available in all users, most commonly used in VDI’s etc..

https://docs.microsoft.com/en-us/microsoftteams/msi-deployment

Moe

As moe already mentioned... the teams setup itself will be executed under each user when they first login by launching the teams installer from the program files... that setup would trigger the user based installation

So for example when using applocker..... that setup would be blocked...
So my first question would be... do you notice the first setup file being located in the program files folder C:\Program Files (x86)\Teams Installer ?
https://call4cloud.nl/2021/04/exodus-teams-and-applocker/
Yes this is exactly how I am installing it (your screenshot)deployed per machine not user. I think the second poster may be onto app locker blocking it for standard users but I don't block .exe in the programs folders if that is where the installer resides

@Rudy_Ooms_MVP would this setting in app locker not allow the standard users install? Or is the installer a MSI? Thank you for you feedback!

 

 

 

<RuleCollection Type="Exe" EnforcementMode="Enabled">
    <FilePathRule Id="fd686d83-a829-4351-8ff4-27c7de5755d2" Name="(Default Rule) All files" Description="Allows members of the local Administrators group to run all applications." UserOrGroupSid="S-1-5-32-544" Action="Allow">
      <Conditions>
        <FilePathCondition Path="*" />
      </Conditions>
    </FilePathRule>
    <FilePathRule Id="16473f44-7331-43fc-b337-8933ceb90370" Name="All files located in the Program Files folder" Description="Allows members of the Everyone group to run applications that are located in the Program Files folder." UserOrGroupSid="S-1-1-0" Action="Allow">
      <Conditions>
        <FilePathCondition Path="%PROGRAMFILES%\*" />
      </Conditions>
    </FilePathRule>
    <FilePathRule Id="671367db-4cfb-4ee0-aa14-4397ca9b36d2" Name="All files located in the Windows folder" Description="Allows members of the Everyone group to run applications that are located in the Windows folder." UserOrGroupSid="S-1-1-0" Action="Allow">
      <Conditions>
        <FilePathCondition Path="%WINDIR%\*" />
      </Conditions>

 

 

best response confirmed by yodatech (Occasional Contributor)
Solution
One... if you are a regular user, you normally don't have write access to those folders (program files and windows) above... all other folders except those mentioned above are restricted from executable execution
So when a exe is placed inside the %appdata% you cant execute it...
Thank you that makes sense. After your comment on app locker i started digging and found this
https://docs.microsoft.com/en-us/microsoftteams/applocker-in-teams

Adding these publisher exceptions fixed the issue. Thank you for the direction. I had no idea before researching teams installed different then other office apps and couldn't figure out why it wasn't working. For anyone else having this issue great resource here

https://call4cloud.nl/2021/04/exodus-teams-and-applocker/

Hello, @yodatech, there are several possible problems that can cause your issue. Let's go through the most popular ones to find the workaround.

 

What type of error message do you get when you try to install Teams? Check possible errors and table of solutions here. Also, read one more helpful thread.

 

The first thing I can recommend is launching the Microsoft Teams Installer/Client as Administrator and bypassing the restrictions that could prevent the app from being installed.

 

Go to the folder that contains the downloaded file and locate the Microsoft Teams installer and right-click the said installer and select “Run as administrator”.

 

One more recommendation is to understand more about Microsoft Teams backup and not to lose your precious data after any errors or glitches.