Forum Discussion
EdgeITGuy
Aug 21, 2023Copper Contributor
Mobile app protection policy question
I have enforced the Outlook pin requirement with it to lock after 120 mins of idle on all mobile devices. Is there a way to make a policy to allow the device to continue to check for emails and use d...
rahuljindal-MVP
Aug 21, 2023Bronze Contributor
It will depend on the token validity and session length. As long as these are active, Outlook should be able to continue syncing in the background. Are you seeing otherwise?
EdgeITGuy
Aug 21, 2023Copper Contributor
I think It stops syncing in background after 120 mins of inactivity, end-user has to reenter pin to allow notifications after that time.
- rahuljindal-MVPAug 21, 2023Bronze ContributorNotifications may be restricted, but syncing is expected to work. Have you checked Entra ID non-interactive sign-ins and\or data in Office admin portal?