Home

Missing Intune Health Status History

%3CLINGO-SUB%20id%3D%22lingo-sub-299673%22%20slang%3D%22en-US%22%3EMissing%20Intune%20Health%20Status%20History%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-299673%22%20slang%3D%22en-US%22%3E%3CP%3EYesterday%2C%20when%20we%20started%20having%20issues%20enrolling%20iOS%20devices%20via%20Intune%20MDM%2C%20we%20found%20the%20following%20advisory%20posted%3B%26nbsp%3B%3CSPAN%3EIT170783.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EToday%2C%20the%20advisory%20is%20nowhere%20to%20be%20found%2C%20not%20even%20in%20Office%20365%20Admin%20Service%20Health%26nbsp%3Bhistory.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EHas%20anyone%20else%20seen%20loss%20of%20information%20regarding%20Microsoft%20Intune%3F%20Is%20this%20happening%20in%20other%20Service%20Health%20areas%20as%20well%3F%26nbsp%3B%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIT170783%20-%20Can't%20enroll%20Android%20and%20iOS%20devices%3C%2FP%3E%3CP%3E%3CSTRONG%3EStatus%3A%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3EService%20degradation%3C%2FP%3E%3CP%3E%3CSTRONG%3EUser%20impact%3A%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3EUsers%20may%20be%20unable%20to%20enroll%20new%20Android%20and%20iOS%20devices%20through%20the%20Company%20Portal%20app.%3C%2FP%3E%3CP%3E%3CSTRONG%3ELatest%20message%3A%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3ETitle%3A%20Can't%20enroll%20Android%20and%20iOS%20devices%20User%20Impact%3A%20Users%20may%20be%20unable%20to%20enroll%20new%20Android%20and%20iOS%20devices%20through%20the%20Company%20Portal%20app.%3C%2FP%3E%3CP%3EMore%20info%3A%20Affected%20users%20will%20see%20an%20error%20message%20indicating%20that%20their%20device%20enrollment%20could%20not%20complete.%3C%2FP%3E%3CP%3ECurrent%20status%3A%20We're%20analyzing%20client%20and%20service%20logs%20to%20determine%20the%20source%20of%20the%20issue.%3C%2FP%3E%3CP%3EScope%20of%20impact%3A%20This%20issue%20could%20impact%20any%20user%20attempting%20to%20enroll%20Android%20or%20iOS%20devices.%3C%2FP%3E%3CP%3ENext%20update%20by%3A%20Tuesday%2C%20December%2011%2C%202018%2C%20at%209%3A30%20PM%20UTC%3C%2FP%3E%3CP%3EStart%20time%3A%202018-12-11%2019%3A51%20(UTC)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-299673%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-301405%22%20slang%3D%22en-US%22%3ERe%3A%20Missing%20Intune%20Health%20Status%20History%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-301405%22%20slang%3D%22en-US%22%3E%3CP%3EI%20believe%20that%20maybe%20specific%20to%20your%20tenant%20and%20it%20depends%20where%20your%20tenant%20is%20hosted.%26nbsp%3B%20In%20Azure%26nbsp%3Bor%20M365%20portal%20you%20can%20further%20check%20the%20service%20health%26nbsp%3B%20by%20clicking%20the%20%3F%20on%20top%20right%20and%20then%20help%20%2Bsupport.%20It%20will%20list%20all%20Service%20Health%20-%20Service%20issues.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Deleted
Not applicable

Yesterday, when we started having issues enrolling iOS devices via Intune MDM, we found the following advisory posted; IT170783.

Today, the advisory is nowhere to be found, not even in Office 365 Admin Service Health history.

Has anyone else seen loss of information regarding Microsoft Intune? Is this happening in other Service Health areas as well?  

 

IT170783 - Can't enroll Android and iOS devices

Status:

Service degradation

User impact:

Users may be unable to enroll new Android and iOS devices through the Company Portal app.

Latest message:

Title: Can't enroll Android and iOS devices User Impact: Users may be unable to enroll new Android and iOS devices through the Company Portal app.

More info: Affected users will see an error message indicating that their device enrollment could not complete.

Current status: We're analyzing client and service logs to determine the source of the issue.

Scope of impact: This issue could impact any user attempting to enroll Android or iOS devices.

Next update by: Tuesday, December 11, 2018, at 9:30 PM UTC

Start time: 2018-12-11 19:51 (UTC)

1 Reply

I believe that maybe specific to your tenant and it depends where your tenant is hosted.  In Azure or M365 portal you can further check the service health  by clicking the ? on top right and then help +support. It will list all Service Health - Service issues. 

Related Conversations
RSAT Download
Calvin Wong in Windows Server Insiders on
10 Replies
View Call History
Marc Tomas in Microsoft Teams on
7 Replies
The history of some channels appear empty
IsaAguilar in Microsoft Teams on
8 Replies
HowTo OMA-URI - something not working
PatrickF11 in Microsoft Intune on
19 Replies