Microsoft365 device management not showing all company devices

[serendipidy]

Hi all,

our company has 3 locations spread over the world and we are using Office365 / Azure / SP and CRM since years now. When I navigate to https://devicemanagement.portal.azure.com/ known as the Microsoft365 Device Management I can see only 4 devices.

Going to Azure AD Admin Center > All Devices I can see all 32 devices within the company but I am not able to manage them remotly because they have no MDM assigned.

What do I need to do to enroll all company devices? 

Many thanks :)

Kind Regards

Christian

[#2]

There are many ways to enroll a device to Intune.
Here you can find an overview:
https://microscott.azurewebsites.net/2018/08/31/managing-windows-10-with-intune-the-many-ways-to-enr...

Are they W10 devices that are currently domain joined?

[#3]

@Thijs Lecomte Hi I have this issue, devices were currently Azure AD registered, but no compliance status, it says N/A but in Endpoint Manager it shows my Android device is Compliant. Now I have a duplicate of my Windows 10 VM which is now Hybrid Joined which I am trying to achieve. How do I enforce policies with these kind of joins? 

[#4]

You need to check if these devices are enrolled into Intune or not.
A device can be in Azure AD, but not enrolled into Intune.
Got the https://aad.portal.azure.com, there should be a column these 'ManagementType', if it states MDM than you will be able to manage these.
Otherwise they need to be enrolled

[#5]

If you are using Hybrid join, you need to sync your devices from On Prem as well so they show Hybrid registered on Intune portal.

Hope this helps!
Moe

https://docs.microsoft.com/en-us/azure/active-directory/devices/hybrid-azuread-join-managed-domains

[#6]

@Thijs Lecomte

@moe_kinani  I managed to get it working. My VM gets a red error page at the Windows Autopilot OOBE page, so I heard VMs dont support White Glove deployement? Should I disable this setting for my Enrolment policy? Neither can I sign into the end users Microsoft work/school account but there is connectivity and I can ping my domain.

Setup:

Intune Connector

Device writeback

Azure Hybrid join

Group for Devices, I am trying to do a Hybrid Join for the VM, added organization and Container Attributes as well as Delegation on the Intune DC connector

[#7]

VMs are not supported for white gloves deployment, you should disable the setting.

Moe

[#8]

@Moe_Kinani Thanks it has worked but now one last issue, do I require the MDM GPO for auto enrollment? I think its conflicting with Autopilot, when I did a RSOP.MSC it shows an error and when I log on to the Client is says 

The security database on the server does not have a computer account for this workstation trust relationship