Nov 17 2021 07:26 AM
Nov 17 2021 07:26 AM
We have 100+ Samsung A32 phones in kiosk-mode with the managed-home screen as default launcher.
After the latest update from de managed-home screen app. 18.104.22.168054, the home-screen starts flickering without icons. The same after reboot. Phones are unusable. If you remove the sim (temporarily) then the managed-home screen app will load with icons. After you place the sim back, the home-screen starts flickering again without icons. If you change the home-screen to the default samsung launcher there is no issue. So it seems to be related to the latest version of the home-screen app from Microsoft.
Somebody else experiencing these issues? I had 2 android-system updates waiting. But updating did not resolve this issue. I have disabled app-updates for now to
Nov 18 2021 08:02 AM
Nov 18 2021 08:07 AM - edited Nov 18 2021 08:14 AM
We got version 22.214.171.124421
I changed the setting 'Custom app layout' to 'Non configured' and now I can see tiles again. Not in the correct order, but they are there.
Nov 18 2021 11:40 PM
@Hilbert Hofsteenge It worked for my 100 Nokia 5.6 smartphones.
@Microsoft you have to de better, it is a disaster when 100+ smartphones stop working because of a update.
Thanks to Hilbert
Nov 23 2021 12:06 AM
I tried your solution and it works for me. The problem is I still can't remote lock or restart the phone from Intune. It keeps saying it's ''Pending''.
Did you manage to solve this? Or do you not have this issue?
Nov 23 2021 12:56 AM
Nov 23 2021 07:15 AM - edited Nov 23 2021 07:16 AM
The latest update probably fixed it. 126.96.36.199421.
I added the "Phone" permissions to the Managed Home Screen app for the 73054 version. This fixed the problem. I added these permissions with an app configuration for this app in endpoint.
Nov 23 2021 07:31 AM
Nov 23 2021 08:42 AM
I added the phone permissions to the Managed Home Screen app. The screen seemed to get stuck when the Managed Home Screen app didn't have these permissions.
Nov 24 2021 01:05 AM
Nov 15 2023 12:55 AM - edited Nov 15 2023 01:17 AM