Managed Google Play does not show all assigned Apps (Long sync issue?)

Copper Contributor

Hi there,

i've the problem that I'd uninstalled the outlook app as it was assigned as "Required". It looks like that I can remove required apps, but do not see them in the google play store (work profile) which is very bad.

 

After 6 hours(!) the App install Status for Outlook in the Intune Admin Center was still "Installed". I'd pressed a lot of times the sync button and everythings looks fine there - but the status was wrong.

 

After I switched the assignment to "Uninstall" after 30 mins the status went now correctly to "Not installed".

 

So now I want to install back the Outlook app from the play store. So it is assigned:

ConstantinLotz_0-1679583056203.png

But in thegoogle play store of the work profile the Outlook app does not appear even after 6 hours ago.

I've heard from a sync interval from 8hours for new assignments (https://learn.microsoft.com/en-us/mem/intune/configuration/device-profile-troubleshoot) which is total horrible.


Can anybody say or confirm that assignment of apps to managed google play does always that long?


Kind regards,

Constantin

 

 

 

1 Reply

Hi @ConstantinLotz.,

 

Once you change the app install intent, then it should be reflected at the device level at next check-in. This should be visible in "managed apps" blade for that particular device. You can also use graph API calls to check the timestamps for the change in app install intent. 

 

Best Regards,
Somesh