Logs & Reading

Iron Contributor

My Dell command updates are failing on some of the devices and I need to read the logs to find out why it is failing, which log within the MDM report can I look for to find this information? 

1 Reply

Hi @oryxway, one suggestion would be to define the logging path for the Dell Command tool to be C:\ProgramData\Microsoft\IntuneManagementExtension\Logs. In that way, you will get the logs automatically when using the remote action Collect Diagnostics, since that folder is already collected automatically. 

Collect diagnostics from an Intune managed device - Microsoft Intune | Microsoft Learn

Please see the supported parameters (like -outputLog) for the Dell Command tool CLI here:
Dell Command | Update Version 5.x Reference Guide | Dell US