Logon Loop on Teams / OneDrive

%3CLINGO-SUB%20id%3D%22lingo-sub-1234796%22%20slang%3D%22en-US%22%3ELogon%20Loop%20on%20Teams%20%2F%20OneDrive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1234796%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20All%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EStrange%20one%20here.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDeployed%20apps%20to%20AE%20Work%20Profile%2C%20apps%20deploy%20ok%2C%20but%20when%20the%20user%20tries%20to%20logon%20to%20Teams%2C%20OneDrive%20etc%20he%20gets%20presented%20with%20Sign%20In%20%2F%20Sign%20Out.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERemoved%20the%20User%20account%20and%20tested%20with%20Test%20User%20and%20this%20works%20fine.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20Microsoft%20looking%20at%20this%20now%20but%20just%20wondered%20if%20anyone%20has%20seen%20something%20similar%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EInfo%20appreciated.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1234796%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Application%20Management%20(MAM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1537929%22%20slang%3D%22en-US%22%3ERe%3A%20Logon%20Loop%20on%20Teams%20%2F%20OneDrive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1537929%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F131657%22%20target%3D%22_blank%22%3E%40Stuart%20King%3C%2FA%3E%26nbsp%3BHi%20Stuart%2C%20Wanted%20to%20know%20if%20you%20had%20any%20update%20regarding%20this%20issue%20you%20reported.%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20are%20having%20the%20same%20problem%20with%20the%20Teams%20login%20on%20the%20Work%20Profile.%20We%20are%20having%20the%20app%20remaining%20on%20a%20Sign-in%20Sign-Out%20loop%20too.%20Opened%20also%20a%20case%20to%20Microsoft%20to%20look%20but%20if%20you%20would%20have%20any%20feedback%20about%20your%20issue%20it%20would%20be%20appreciated.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3EAnri%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1537937%22%20slang%3D%22en-US%22%3ERe%3A%20Logon%20Loop%20on%20Teams%20%2F%20OneDrive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1537937%22%20slang%3D%22en-US%22%3EOh%20this%20was%20a%20mysterious%20one.%3CBR%20%2F%3E%3CBR%20%2F%3EHave%20a%20look%20at%20your%20license%20assignment%20for%20the%20effected%20user(s)%20and%20compare%20it%20with%20a%20similar%20user%20the%20DOESN'T%20have%20the%20issue.%20Is%20the%20effected%20user%20licensed%20Direct%20or%20Group%3F%20Try%20changing%20it.%3CBR%20%2F%3E%3CBR%20%2F%3EStuart%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1537964%22%20slang%3D%22en-US%22%3ERe%3A%20Logon%20Loop%20on%20Teams%20%2F%20OneDrive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1537964%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F131657%22%20target%3D%22_blank%22%3E%40Stuart%20King%3C%2FA%3E%26nbsp%3BThanks%20Stuart%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20dont%20use%20direct%20assignment%20for%20the%20licenses%20but%20only%20sec%20group%20inheritance.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAll%20users%20have%20licenses%20on%20this%20way.%20Microsoft%20365%20E5%20to%20be%20precise.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20even%20that%20everyone%20is%20having%20the%20same%20type%20of%20assignment%20some%20are%20having%20the%20problem%20and%20some%20not.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1537994%22%20slang%3D%22en-US%22%3ERe%3A%20Logon%20Loop%20on%20Teams%20%2F%20OneDrive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1537994%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F668048%22%20target%3D%22_blank%22%3E%40Anri_Cela%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELike%20I%20said%2C%20it's%26nbsp%3B%20a%20tricky%20one!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETry%20changing%20an%20effected%20user%20to%20Direct%20licensing%20for%20testing%20and%20make%20sure%20that%20your%20license%20groups%20AREN'T%20nested.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERegards%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Regular Contributor

Hi All

 

Strange one here.

 

Deployed apps to AE Work Profile, apps deploy ok, but when the user tries to logon to Teams, OneDrive etc he gets presented with Sign In / Sign Out.

 

Removed the User account and tested with Test User and this works fine.

 

I have Microsoft looking at this now but just wondered if anyone has seen something similar?

 

Info appreciated.

4 Replies
Highlighted

@Stuart King Hi Stuart, Wanted to know if you had any update regarding this issue you reported. 

We are having the same problem with the Teams login on the Work Profile. We are having the app remaining on a Sign-in Sign-Out loop too. Opened also a case to Microsoft to look but if you would have any feedback about your issue it would be appreciated. 

 

Thanks

Anri

Highlighted
Oh this was a mysterious one.

Have a look at your license assignment for the effected user(s) and compare it with a similar user the DOESN'T have the issue. Is the effected user licensed Direct or Group? Try changing it.

Stuart

Highlighted

@Stuart King Thanks Stuart, 

 

We dont use direct assignment for the licenses but only sec group inheritance. 

 

All users have licenses on this way. Microsoft 365 E5 to be precise. 

 

So even that everyone is having the same type of assignment some are having the problem and some not. 

 

 

Highlighted

@Anri_Cela 

 

Like I said, it's  a tricky one!

 

Try changing an effected user to Direct licensing for testing and make sure that your license groups AREN'T nested.

 

Regards