Issue with White Glove OOBE

%3CLINGO-SUB%20id%3D%22lingo-sub-1509976%22%20slang%3D%22en-US%22%3EIssue%20with%20White%20Glove%20OOBE%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1509976%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20attempting%20to%20use%20white%20glove%20OOBE%2C%20it%20provisions%2C%20installs%20and%20does%20everything%20as%20expected.%20After%20resealing%2C%20when%20I%20boot%20the%20device%20to%20test%20from%20an%20end%20users%20perspective%2C%20I%20get%20put%20into%20the%20standard%20windows%20setup%20screen%20prompting%20for%20a%20local%20user%20account%20to%20be%20created%2C%20instead%20of%20the%20%22Welcome%20to%20*****!%22%20AAD%20enrolment%20screen%20that%20I%20am%20expecting%20prompting%20the%20user%20to%20login.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20tried%20recreating%20the%20deployment%20profile%2C%20however%20still%20no%20luck.%20Has%20anyone%20seen%20this%20before%20%2F%20found%20any%20possible%20solution%20to%20this%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1509976%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAutopilot%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Ewhiteglove%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Ewindows%2010%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1510536%22%20slang%3D%22en-US%22%3ERe%3A%20Issue%20with%20White%20Glove%20OOBE%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1510536%22%20slang%3D%22en-US%22%3EHi%20Rhys%2C%3CBR%20%2F%3E%3CBR%20%2F%3EDo%20you%20use%20dynamic%20group%20to%20assign%20devices%3F%20Could%20you%20check%20the%20group%20still%20holding%20the%20device%3F%3CBR%20%2F%3E%3CBR%20%2F%3ETo%20me%20it%20looks%20the%20Deployment%20profile%20is%20not%20getting%20applied.%20I%20would%20test%20the%20process%20with%20static%20security%20group.%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20this%20helps!%3CBR%20%2F%3EMoe%3C%2FLINGO-BODY%3E
Highlighted
Contributor

I am attempting to use white glove OOBE, it provisions, installs and does everything as expected. After resealing, when I boot the device to test from an end users perspective, I get put into the standard windows setup screen prompting for a local user account to be created, instead of the "Welcome to *****!" AAD enrolment screen that I am expecting prompting the user to login.

 

I've tried recreating the deployment profile, however still no luck. Has anyone seen this before / found any possible solution to this?

1 Reply
Highlighted
Hi Rhys,

Do you use dynamic group to assign devices? Could you check the group still holding the device?

To me it looks the Deployment profile is not getting applied. I would test the process with static security group.

Hope this helps!
Moe