Forum Discussion
Intune White Glove and Office 365 Deployment
Yes we have Office deploying in white glove when set to Windows 10. What we are seeing though is that the number of apps deployed is random. Sometimes we are getting the 9 we published and other times getting 3 or 4.
Also we have noticed that the device will restart before the enrolment finishes and reseals. Sometimes it will complete the enrolment to reseal and other times it goes to a user login prompt. Seems that selecting the update ring to semi annual stops this reboot.
Sorry to change the subject also but have you seen this “issue” and what version of Windows are you running ?
- Roger PlattJun 18, 2019Copper Contributor
Hello,
I haven't seen any devices restart during enrollment at this point but I have only tested deploying Office and a single Win32 app. Perhaps one of your apps is requesting a reboot or another is seeing a pending reboot and going through with the reboot depending on the order they are getting installed.
I hadn't thought of changing the Office update ring to see if the behavior would change. We are using Monthly-Targeted but I am going to try it with Semi-Annual now. Are you using Configuration Designer or Enter XML data for the Office install Settings format?
The Windows 10 1903 version that gets installed with our slip-streamed media is 18362.175
- Darren_BradleyJun 18, 2019Copper ContributorThanks. I am using the MCT with 18362.30 so I will try the newer version.
For Office I just selected the Windows 10 deployment and selected the Apps with no additional XML. We are using the latest version on monthly targeted on the office install. I can send you screen shots if you need tomorrow when I am back in.- Roger PlattJun 18, 2019Copper Contributor
Darren_Bradley I just realized on my new attempt with the Semi-Annual Office update ring that neither my Office app or Win32 app are installing during white glove. I just get the green reseal screen with elapsed time of 0 h 0 min.
So, for us, nothing is installing prior to user setup.EDIT: If I look at Managed Apps for the device, it shows that my other app did install (must have been so fast, it did't register), but Office failed with Error code: 0x0
It sounds like our Office app was set up the same as yours is. No XML, just chosen apps, latest version of Monthly targeted. (Now Semi-Annual)