Intune Office365 and Quick Assist Install problems

Copper Contributor


Since last week Office 365 is not installing it’s frozen on “Install Pending”. (No Errors)

*Also Quick Assist works only in one way (You can only receive help).

Quick Assit.png

*This issues are only on new freshly installed computers. (Al previously installed computers works fine)

Has anyone faced this issue?


3 Replies
Not aware of any known issues right now. How are you installing Microsoft 365 Apps?



Apps are installed through Intune:

         Name:                                               Type:

Office365 and Teams
Microsoft 365 Apps (Windows 10 and later)
The built-in Microsoft 365 Apps is unreliable at best. I will suggest to use the Win32 version instead.