Oct 03 2019 05:39 AM
Intune - iOS 11.4.1 device lost personal contacts after migration to Office365.
Now the user is unable to edit her contacts.
Oct 03 2019 10:54 AM
Oct 03 2019 05:38 PM
The user was on exchange and was migrated to Office 365.
Users' device was registered to Intune and the user lost all personal contacts on the Phone.
Contacts are not present on either phone or iCloud.
Now the user is able to add new contacts but unable to edit the contacts on the Phone.
Oct 03 2019 09:10 PM
Apr 06 2021 10:48 AM
We are having the same issue with mutiple users. When they install InTune after O365 upgrade on Verizon iPhones - all their personal contact cards are missing. It wipes them out and creates all the contacts in their O365 email. We cannot figure out a way to get them restored.
The only way we know how to stop it is to have them select to not sync Contacts when installing but that doesn't help us when the users have already done that - on getting them back.
Dec 12 2021 08:58 AM
Our company is experiencing this as well. Migrated from Google mail, to Office 365 then moved from Mobile Iron to Intune, and users are losing contacts.
Dec 12 2021 09:00 AM