Oct 19 2021 08:13 AM
Oct 19 2021 08:13 AM
I have removed the user and reset him up in the company portal. I continue to get a message "your company needs you to adjust these settings to comply with organizational policies. Set a longer device password, A device password must be at least 4 characters long. I have changed it and have done a resolve and it still does not work. It is an Android Samsung Galaxy S10e version 11 with the Knox version 3.7. Could you please help!
Oct 19 2021 11:37 PM
Oct 20 2021 01:46 AM
Oct 20 2021 11:19 AM
@Mel_2246 I am also getting error for the last couple days. The account password is 40 characters long. As far as I know there are no other accounts with short passwords.
Which account is it complaining about? It does not tell me.
I have an Samsung S21 Ultra.
Oct 21 2021 06:54 AM
Oct 21 2021 08:09 AM
Oct 22 2021 06:11 AM
Oct 22 2021 07:48 AM
I have a ticket with MS support for this same issue.
They state this stems from google changing its API from version 29 to version 30. Version 30 APIs are reporting back different values to Microsoft than expected hence why the company portal app is showing the password does not meet the device requirements.
At this time there is no fix for those using Office 365 MDM and not an Intune license.
Very frustrating at least.
So far that has only impacted our Galaxy S10 and S21 devices.
Oct 22 2021 08:01 AM
Oct 22 2021 08:20 AM
@vinicarmo As far as I can see, Policy Conditional Access options are not available in the Office 365 MDM portal. The policy is tied to a Active Directory security group. Users of that security group have this policy enforced on their mobile devices when they attempt to connect.
There is an option for "If a device doesn't meet the requirements above, then ..." which mine is set to Block access. I guess I could change this to Allow access, but that really isn't a great fix for this.
I hope that answers your question.
Oct 26 2021 11:53 AM
Oct 27 2021 12:00 PM
Oct 27 2021 12:04 PM
Oct 27 2021 01:32 PM
Oct 27 2021 01:35 PM
Oct 27 2021 08:22 PM
Oct 28 2021 02:34 AM - edited Oct 28 2021 05:29 AM
Thank you. This worked. I had this issue with Samsung Galaxy S10+. I thought it was due to Samsung Knox.
Oct 28 2021 03:45 AM
@CuongTran What is the source of this version you're recommending to download? I am uncomfortable downing loading an app without knowing it's source.
Oct 28 2021 05:25 AM
@Andys100 , I was received this version (5.0.5273.0) by IT Admin of my company.
You can compare about version note: "5.0.5273.0" with latest on GG Play is "5.0.5291.0". Somethings was changed and issue happening with us.
I only just get back to lower version, Surprise, It work!