Intune APIs not working since Yesterday [Dec 21 IST]

[Arun_Joseph]

APIs we are using:

Doc: https://docs.microsoft.com/en-us/graph/api/intune-devices-manageddevice-list?view=graph-rest-1.0

API: {{GRAPH_API_V1}}/deviceManagement/managedDevices?

$filter=operatingSystem%20eq%20'Android'

Doc: https://docs.microsoft.com/en-us/graph/api/intune-devices-manageddevice-executeaction?view=graph-res...

API: {{GRAPH_API_BETA}}/deviceManagement/managedDevices/executeAction

Response:

{
    "error": {
        "code": "UnknownError",
        "message": "{\"ErrorCode\":\"Forbidden\",\"Message\":\"{\\r\\n  \\\"_version\\\": 3,\\r\\n  \\\"Message\\\": \\\"An error has occurred - Operation ID (for customer support): 00000000-0000-0000-0000-000000000000 - Activity ID: 526d6bdf-6f83-47a9-bf81-ca89df4f6b6d - Url: https://fef.msuc02.manage.microsoft.com/DeviceFE/StatelessDeviceFEService/deviceManagement/managedDevices?api-version=2021-04-07&$filter=operatingSystem+eq+%27Android%27\\\",\\r\\n  \\\"CustomApiErrorPhrase\\\": \\\"\\\",\\r\\n  \\\"RetryAfter\\\": null,\\r\\n  \\\"ErrorSourceService\\\": \\\"\\\",\\r\\n  \\\"HttpHeaders\\\": \\\"{\\\\\\\"WWW-Authenticate\\\\\\\":\\\\\\\"Bearer realm=\\\\\\\\\\\\\\\"urn:intune:service,c3998d6e-2e37-4c56-87b5-7b444ee1cb26,f0f3c450-59bf-4f0d-b1b2-0ef84ddfe3c7\\\\\\\\\\\\\\\"\\\\\\\"}\\\"\\r\\n}\",\"Target\":null,\"Details\":null,\"InnerError\":null,\"InstanceAnnotations\":[]}",
        "innerError": {
            "date": "2021-12-22T05:28:40",
            "request-id": "526d6bdf-6f83-47a9-bf81-ca89df4f6b6d",
            "client-request-id": "526d6bdf-6f83-47a9-bf81-ca89df4f6b6d"
        }
    }
}

[#2]

@Arun_Joseph 

Hi good morning how do you use them? Delegated permissions or application permissions. I have seen some issues with the graph api in the past

Powershell Graph IsEncrypted and dealing with API errors (call4cloud.nl)

I will try to see whats happening at my side

[#3]

application permissions

[#4]

Could you try to see what happens with delegated permissions? to rule some stuff out... just like I told in that blog... I have seen it working with delegated permissions and breaking with application permissions

[#5]

Just now logged into my endpoint account (https://endpoint.microsoft.com/)
but even there my devices are not listed. It is saying something went wrong. Is the MS Intune servers down?

[#6 · Accepted solution]

Hi,
not a licensing issue ? as I am not seeying any issues here (or maybe not yet :))
Happen to have another tenant to test it with?

[#7]

Any idea how to ensure if the license is expired or not?

[#8]

Hi, first you need to be sure you are licensed to use the intune portal or make sure you configured this one
https://docs.microsoft.com/en-us/mem/intune/fundamentals/unlicensed-admins

Did you also check if you have the proper permissions to use the endpoint manager?

[#9]

Thanks for your guidance Rudy, my license is expired which caused this issue. Thanks again! :D