Enrollment process stuck, factory reset during setup possible?

Occasional Contributor

Hi guys,

 

as the title already says Im asking if there is a possibility to reset Windows during the enrollment setup, because its stuck on the first setup step.

Do I really have to reinstall Windows on the device, or is there a solution to reset to factory defaults through cmd during setup process?

Problem is the device is at our customer already and I dont want that he has to reinstall windows, so Im asking if there is a more simple solution.

 

I know exactly why the setup has failed, because I didnt add the device to a needed group in our Endpoint Environment. But now im stuck.

 

Thank you very much for your help

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