company portal - unable to deploy "not applicable"

[Justin_Naling]

Hello,

Am I missing something obvious? The company portal app won't deploy to the user or device and give a "not applicable" status in intune.

Thanks in advance!

[#2]

App information
Edit
Name
Company Portal
Description
Microsoft Intune helps organizations manage access to corporate apps, data, and resources. Company Portal is the app that lets you, as an employee of your company, securely access those resources.

Before you can use this app, make sure your IT admin has set up your work account. Your company must also have a subscription to Microsoft Intune.

Company Portal helps simplify the tasks you need to do...
Publisher
Microsoft Corporation
Package Identifier
9WZDNCRFJ3PZ
Installer Type
UWP
Install behavior
User
Category
No Category
Show this as a featured app in the Company Portal
No
Information URL
No Information URL
Privacy URL
http://go.microsoft.com/fwlink/?LinkID=316999
Developer
No Developer
Owner
No Owner
Notes
No Notes
Logo
No logo
Assignments
Edit
Group mode
Group
Filter mode
Filter
End user notifications
Installation deadline
Restart grace period
Required
Included
All users
None
None
Show all toast notifications
As soon as possible
Disabled
Available for enrolled devices
Uninstall

[#3]

Hi do you use autopilot to register the devices, if so can you please verify you followed these steps: https://learn.microsoft.com/en-us/mem/intune/apps/store-apps-company-portal-autopilot

Especially step 7 - "Change Install behavior to System.."

If no Autopilot can you use the above link to verify your steps of deploying using Microsoft Store app (New) - system context is not necessary if you like to have the app install with user login..

[#4]

Let me look into this and get back to you. I am not using auto-pilot.