May 23 2022 06:35 AM
May 23 2022 06:35 AM
We set up Intune recently, and I did a few set-ups before in previous companies.
After basics steps, now I want to use the Company Portal on my BYOD,
* App installation, good
* Profile installation, good
* also Branding from the company portal is appearing.
* but no apps are appearing, no configuration files are installed.
I set my BYOD into a group in AzureAD and set this group to the apps as "available", for the configuration files, as required.
I did manually trigger the sync, but nothing.
The device appears in the group, and under Troubleshooting and support, I can see my user, my device ,. and the apps which are assigned to me as a user, or for my mac.
Any hints here?
May 23 2022 07:46 AM
Just to be clear here... you're enrolling your macOS device in Intune via https://aka.ms/EnrollMyMac?
This appears to be successful, as you mention the profile and branding being applied.
Then, you expected the apps to appear on your device, right? You're only assigning them as "available", which would contradict that statement. "Available" apps don't install automatically, you would need to make them "Required" for that.
Also, I'm not sure what you mean when you say "configuration files". Do you mean "configuration profiles", by any chance?
I apologize in advance if my questions sound "dumb". I'm just trying to get a clearer picture in my head.
May 23 2022 07:58 AM
For available apps in the company portal, you must assign the app to a user group, otherwise, they will not be visible in the company portal.
in your question, you mention also no configuration files are installed. Which configuration profiles do you mean and how did you assign those configuration profiles?
May 23 2022 01:01 PM
May 23 2022 01:03 PM
May 23 2022 01:24 PM
can you try to make a user group and assign that group to your config profiles and applications to test if that will work. So check if your group is setup correctly.
So as you can also see in the documentation only available apps that are assign to a user group will be in the company portal.
please let me know the results of assigning your config to a user group.
May 23 2022 11:26 PM
May 24 2022 07:38 AM
May 24 2022 09:58 AM
May 24 2022 10:27 PM
Hi @salihzett ,
what is the last sync date of the device.
how did you enroll the device in intune?
It’s look like your device isn’t connected with intune anymore.
May 31 2022 01:47 AM
Found the reason:
MDM - Authority was wrong, it was Office 365, changed to Intune, now it works as expected.
Thanks everyone for helping.
May 31 2022 03:22 AM
thanks for your message and how you have fixed your problem.