Tech Community Live: Endpoint Manager edition
Jul 21 2022, 08:00 AM - 12:00 PM (PDT)

Company Portal and Office behavior on MacOS

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Occasional Visitor

Hello everyone,

 

I just took over a tenant from someone and all is great except for a weird issue happening with regards to Intune pushing apps to MacOS.

 

Currently what is happening is Company Portal is installing itself on Macs via Intune (as expected) and installing Microsoft Office with it. It has the Microsoft Updater with it, which is trigering updates for all Microsoft Apps (Office and Company Portal for now).

 

However since the setting is set to ignore app version and mandatory, for some reason some users are getting the old version installed again and going trhough the updates again... seemingly stuck in a loop where every couple of days they go through the same cycle.

 

Has anyone faced this before? Any feedback/Tipps/gotchas would be appreciated.

 

Thanks in advance!

Wassim

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