Clarifying Last contacted, Assigned Profile etc.

Iron Contributor

Hi 

This is a mix of questions but it all relates back to the same issue.

 

Issue: User enrolls corporate iPhone using the Company portal application. Device shows as personal and Assignment profile returns empty value even if it's assigned, causing filters not to work for right applications.

 

- Device is assigned to Intune in ABM.

- Device is assigned to a enrollment profile in Intune.

- User installs Company Portal app and signs in.

- User gets all the prompts of installing management profile etc.

- Device gets application and the status says compliant.

 

User does not get applications that uses dynamics membership groups.
Rule syntax used: (device.deviceOSType -eq "IPhone") and (device.enrollmentProfileName -eq "My Demo Test")

 

So I check the device and see the following issues.

- Device says personal owned not corporate.

- Validating Rule syntax shows that the device receives an empty name in the enrollementProfileName.

- Checking the device in Intune/devices it will say the Assigned Profile: My Demo Test.

- Checking the device in the enrollment profile it says State: Not Contacted and Supervised No.

 

I have tried setting the device to corporate manual, nothing changes, I tried to sync the phone again nothing happens.

 

If I wipe the phone and enroll it from the start then everything works.

I can't ask 200+ users to wipe there phones.

I have waited 8 hours and will check tomorrow again to see if it's something with the sync.

If you have any thoughts on what I can try or test please let me know.

 

 

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