Built-in device compliance policy active is not compliant

%3CLINGO-SUB%20id%3D%22lingo-sub-2440750%22%20slang%3D%22en-US%22%3EBuilt-in%20device%20compliance%20policy%20active%20is%20not%20compliant%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2440750%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3EBeen%20having%20a%20major%20issue%20with%20a%20device%20which%20is%20now%20coming%20up%20as%20non-compliant.%20Under%20Built-in%20device%20compliance%20policy%20'Is%20active'%20it%20comes%20up%20as%20'not%20compliant'%20yet%20i%20did%20a%20sync%20from%20the%20device%20and%20the%20last%20check-in%20date%20is%20today.%20Anyone%20know%20how%20to%20get%20the%20device%20compliant%20again%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20think%20the%2030%20days%20default%20setting%20ran%20out%20today%20but%20after%20synchronising%20it%20hasn't%20come%20back%20to%20compliant.%20Do%20I%20need%20to%20wait%20a%20day%20or%20something%3F%20Any%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2440750%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Device%20Management%20(MDM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2441699%22%20slang%3D%22en-US%22%3ERe%3A%20Built-in%20device%20compliance%20policy%20active%20is%20not%20compliant%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2441699%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F761692%22%20target%3D%22_blank%22%3E%40Mondas%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%20could%20you%20share%20the%20compliance%20report%20policy%20from%20the%20device%20itself%3F%20so%20we%20can%20be%20sure%20what%20the%20problem%20is%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Rudy_Ooms_0-1623483804937.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F288204i322292844BAD0752%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Rudy_Ooms_0-1623483804937.png%22%20alt%3D%22Rudy_Ooms_0-1623483804937.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2441700%22%20slang%3D%22en-US%22%3ERe%3A%20Built-in%20device%20compliance%20policy%20active%20is%20not%20compliant%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2441700%22%20slang%3D%22en-US%22%3EDid%20you%20tried%20a%20sync%20form%20the%20account%20settings%20page%20%3F%20Maybe%20trying%20to%20check%20compliance%20from%20the%20company%20app%20portal%20from%20the%20device%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2441701%22%20slang%3D%22en-US%22%3ERe%3A%20Built-in%20device%20compliance%20policy%20active%20is%20not%20compliant%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2441701%22%20slang%3D%22en-US%22%3Ethanks%2C%20tried%20those.%20Will%20give%20is%20another%20go%20on%20Monday%20when%20the%20user%20is%20back.%20Lets%20hope...%3C%2FLINGO-BODY%3E
Contributor

Hi,

Been having a major issue with a device which is now coming up as non-compliant. Under Built-in device compliance policy 'Is active' it comes up as 'not compliant' yet i did a sync from the device and the last check-in date is today. Anyone know how to get the device compliant again?

 

I think the 30 days default setting ran out today but after synchronising it hasn't come back to compliant. Do I need to wait a day or something? Any ideas?

4 Replies
Did you tried a sync form the account settings page ? Maybe trying to check compliance from the company app portal from the device?
thanks, tried those. Will give is another go on Monday when the user is back. Lets hope...
Please let me know what happened.... really curious if it's solved over time
Monday morning....user turns on their laptop and it works. Guess its a time thing.