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Jul 21 2022, 08:00 AM - 12:00 PM (PDT)
SOLVED

BitLokcer Recovery key for L1 support

New Contributor

Hello, 

 

I was plaining to grant L1 support access for BitLocker recovery keys, any help with how I can implement this solution.

 

Many Thanks.

Mohammad

3 Replies
These Roles can view the keys:

Global admins
Intune Service Administrators
Security Administrators
Security Readers
Helpdesk Admins

https://techcommunity.microsoft.com/t5/microsoft-intune/what-admin-role-grans-permission-to-view-dev...
Hello,

What I'm plaining to do is to create an Administrative unit for each entity we have in the company and include the devices that belong to this entity by a dynamic rule then add a helpdesk admin to this AU, do u think this solution is going to work?

Still testing this.
Many thanks :)
best response confirmed by Mohammad_Elayyan (New Contributor)