BitLokcer Recovery key for L1 support

Copper Contributor



I was plaining to grant L1 support access for BitLocker recovery keys, any help with how I can implement this solution.


Many Thanks.


3 Replies
These Roles can view the keys:

Global admins
Intune Service Administrators
Security Administrators
Security Readers
Helpdesk Admins

What I'm plaining to do is to create an Administrative unit for each entity we have in the company and include the devices that belong to this entity by a dynamic rule then add a helpdesk admin to this AU, do u think this solution is going to work?

Still testing this.
Many thanks :)
best response confirmed by Mohammad_Elayyan (Copper Contributor)
1 best response

Accepted Solutions