Android - Screen Dimming after 30 seconds - How to disable?

[Diogo Sousa]

Hello and greetings from Portugal,

I'm configuring a Samsung android tablet in multi-kiosk.

I'm having trouble configuring the screen to not dim or turn off after 30 seconds.

Which options do I need to configure to avoid this?

Best Regards,

Diogo Sousa

[#2]

There is a user voice for this, so I don't think so but I will let you know if I find anything. https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/40250062-make-screen-timeout-s...

[#3]

Does it show the screensaver after that time? https://docs.microsoft.com/en-us/mem/intune/configuration/device-restrictions-android-for-work suggests you can change that. Have a look under screensaver mode.

[#4]

@Diogo Sousa Are these the settings you need? If it's a kiosk, it will be plugged in so the bottom setting should help.

[#5]

Hey @Terry Hugill thanks for your help!

Unfortunately didn't work for us, so we've decided to open an advisory case.

I'll keep you posted of what was the solution (if there's one) for this! :)

Tks again!

[#6]

Yes, please post the answer here, it will help a lot of people (including me). Thank you.

[#7]

Hey Diogo
Did you find a solution for the problem? We're struggling with the same issue...
Joel Graf

[#8]

Hello everyone, from the advisory case, we've received the answer that there's no out-of-the box way to do it via Intune.

There's an alternative, that we didn't use, called Samsung Knox that can provide the answer for Samsung devices.