Android Outlook Error

Brass Contributor

In Intune, I have 3 Compliance Policies for this type of device.  Everything works as it should and the device and policies show compliant.

On the device when a user opens Outlook, they Add Account, their email address is displayed and the select Add, then get they following error:

bfry2461_0-1719438893512.png

Any idea how to fix this?

 

1 Reply

@bfry2461 

 

The Compliancy Policies perse are not causing this message. This must be due to some Conditional Access rule that blocks the signin for this user on this device. Check your Conditional Access rules or take a look at the sign-in logs to see what Conditional Access Rule is causing this. See here: https://learn.microsoft.com/en-us/entra/identity/monitoring-health/concept-sign-ins#interactive-user...