Android Enterprise COBO - which user for enrollment?

[vcge23]

hello community,

question is about Android Enterprise COBO  enrollment.

Which user should be used for first steps in enrollment?

As read in documentation and other places there is only one user (device owner). There is no possiblity to enroll with an it department user before handing out phone to regular user and switch to regular user later?

So the regular user must process the whole enrollment?

That is not very practical, because there might be some manually steps which IT department have to do on the phone directly after enrollment.

how do you deal with this situation in your organizations?

Thank you for recommendations.

[#2]

Hi @vcge23, as I understand you want to pre-provision a Android Enterprise corporate owned fully managed (COBO) device before the user gets the device, like Autopilot Pre-provisioning works. 

As of right now, there is no way of doing a pre-provisioning of a COBO device. If the phones comes to your IT-department first, you could of course do this steps manually with the users account and maybe a Temporary Access Passcode. But that's not ideal and not recommended.

But very recently this post (Tour the new features for Frontline worker devices in Intune | Microsoft Intune discussion) was posted where we got some information about something called Device staging, which I guess could be the thing you are asking for. Please watch the clip for more information: https://www.youtube.com/watch?v=lCho6RtB1IE&t=193s