Android Dedicated device logs.

Copper Contributor

May be a stupid question, and something I should have found going through documentation.   But we have setup 20 or so dedicated devices (Samsung Tablets) that are enrolling and registering all required applications correctly all profiles/policies seem to be getting applied to them OK.

 

What is the best way of getting the logs off of the dedicated devices so our software support team can go through them and see what is happening on these devices?. 

 

The issue is that the dedicated devices are experiencing a number of crashes and other technical issues that were not experienced on non MDM registered devices.

 

All these Devices are running in dedicated mode, no forced desktop. We have opened up developer options etc so that support can get to various different settings for testing.  

 

Any advise on this one gratefully accepted. 

 

Thanks. 

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