An error occurred while enrolling an Android device

[HQYadmin1315]

In the registration Android device option on the Microsoft Intune admin center website, some registration options are grayed out (not selectable) 

My account is a Microsoft365 E5 account, and the account type is a global administrator. I tried it according to Microsoft's registration wizard document, but the option is still grayed out. 

[#2 · Accepted solution]

Did you configure a Managed Google Play account here? https://endpoint.microsoft.com/#view/Microsoft_Intune_DeviceSettings/DevicesAndroidMenu/~/androidEnr... (You need that)

[#3]

@Harm_Veenstra 

Sorry to bother you again. 

According to the method you gave, he made an error. When I reached the last step, I clicked to complete the registration, but the subsequent page was blank, and the page for registering the hosting GooglePlay option was not registered successfully. 

[#4]

Ok, that's weird.. Could you change your browser settings to English so that screenshots are readible for us?

And please retry the registration, I don't know if your internet access is limited at work? You could try using another network or on mobile 4G?

[#5]

How to re-register Google hosting service, I can't seem to change it now

[#6]

 

@Harm_Veenstra 

[#7]

@HQYadmin1315 The launch button doesn't do anything now?

[#8]

Clicking this button will jump to GooglePlay to connect to Microsoft Portal
Clicking to register to the portal now will jump to a blank interface, and nothing can be done on this page.

[#9]

And you tried, see previous post above, on different networks or 4G (Mobile)?

[#10]

@Harm_Veenstra 

非常感谢您的指导，问题已经解决。这是校园网络的问题。

[#11]

Ah, nice! Please mark my answer as solution to mark this topic as solved