Tech Community Live: Endpoint Manager edition
Jul 21 2022, 08:00 AM - 12:00 PM (PDT)

Activation lock bypass code report?

%3CLINGO-SUB%20id%3D%22lingo-sub-3367459%22%20slang%3D%22en-US%22%3EActivation%20lock%20bypass%20code%20report%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3367459%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20currently%20have%20all%20of%20our%20iOS%20devices%20enrolled%20via%20Apple%20Business%20Manager%20and%20set%20to%20supervised%20without%20managed%20Apple%20IDs%20so%20all%20of%20the%20activation%20lock%20codes%20are%20stored%20in%20Intune.%20However%20by%20the%20time%20a%20device%20makes%20it%20back%20to%20IT%20support%20its%20usually%20already%20been%20wiped%20(or%20cleaned%20up%20by%20device%20clean%20up%20rules)%20and%20the%20device%20record%2C%20with%20the%20activation%20bypass%20code%2C%20has%20been%20deleted%20from%20the%20Intune%20console.%20It%20seems%20a%20bit%20silly%20that%20the%20code%20is%20stored%20with%20the%20device%20record%2C%20but%20you%20don't%20really%20know%20if%20you%20need%20the%20code%20until%20the%20device%20is%20wiped%20and%20then%20the%20device%20record%20is%20deleted%2C%20so%20then%20our%20only%20recourse%20is%20to%20go%20through%20Apple%20support%20and%20wait%202-10%20business%20days%20for%20a%20response.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20any%20sort%20of%20report%20that%20stores%20the%20codes%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3367459%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Device%20Management%20(MDM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3367863%22%20slang%3D%22en-US%22%3ERe%3A%20Activation%20lock%20bypass%20code%20report%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3367863%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F252067%22%20target%3D%22_blank%22%3E%40kkeirstead%3C%2FA%3E%2C%26nbsp%3BHave%20a%20look%20at%20%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmem%2Fintune%2Fremote-actions%2Fdevice-activation-lock-disable%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3EDisable%20actication%20lock%3C%2FA%3E%26nbsp%3Bon%20supervised%20iOS%20devices.%20It's%20not%20a%20report%2C%20but%20at%20least%20you%20can%20remove%2Fbypass%20the%20lock%20without%20having%20to%20contact%20Apple%20support.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20this%20helps%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

We currently have all of our iOS devices enrolled via Apple Business Manager and set to supervised without managed Apple IDs so all of the activation lock codes are stored in Intune. However by the time a device makes it back to IT support its usually already been wiped (or cleaned up by device clean up rules) and the device record, with the activation bypass code, has been deleted from the Intune console. It seems a bit silly that the code is stored with the device record, but you don't really know if you need the code until the device is wiped and then the device record is deleted, so then our only recourse is to go through Apple support and wait 2-10 business days for a response.

 

Is there any sort of report that stores the codes?

1 Reply

Hi @kkeirstead, Have a look at Disable actication lock on supervised iOS devices. It's not a report, but at least you can remove/bypass the lock without having to contact Apple support.

 

Hope this helps