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The Robots are Taking Over! Unlocking Azure AI, Bots, and Digital Assistants for Customer Service

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Community Manager
Learn how Microsoft Core Services Engineering and Operations (CSEO)—the experts who build, deploy, and operate the systems that run Microsoft—is using Azure Cognitive Services and real-time alerting to empower Microsoft customer service and sales teams. Through real-world case studies, they will demonstrate how to leverage Microsoft's Azure microservice model to develop your own real-time AI solutions—without an army of software developers! Topics covered will include Speech to Text, Customer Sentiment, Keyword/Phrase Monitoring, Optical Character Recognition, Automated Alerting, and so much more.

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