For more than 10 years, solvo it has provided Monitoring-as-a-Service for customers, based on System Center Operations Manager. The time has come to modernize this offering, and Azure Monitor is the chosen platform. In this session, we talk about all the considerations we had before, during, and after the project. With a huge amount of Management Packs from Microsoft and third-party software to support, and customizations for each customer, this had to be well planned and executed to be a success. With a mix of on-premises, cloud and hybrid environments at customers, the solution had to scale in multiple dimensions. This session is based on all the learnings we had in our move to a truly cloud-based monitoring platform.