Word Limit on long answer

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Occasional Visitor

I have created and distributed the link for an online form and selected long answer for the relevent question. Someone came back to me and said there was a word count so emailed me directly with an answer. I have looked it up and the word count is 4000 for each ansswer whereas the answer I was sent was jsut over 1000. I have since tested it and the word count seems to be 690 before it cuts off. Has anoyone experienced this before and is there a fix? I am expecting over 100 responses so I would really like to get it resolved before they all start coming back in! Thank you!!

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