Dec 12 2018 03:14 PM
Dec 12 2018 09:14 PM
Apr 23 2019 06:14 AM
@Anqi DuI wanted to follow-up on this topic again.
Last month we were impacted by the outage MO176316 to Forms. We learnt from support again the Forms still is not backed by a SLA and is just a best-effort service.
Are there plans to make Forms a 1st-class O365 app or is it destined to be a best-effort feature?
Apr 28 2019 12:09 AM
Apr 28 2019 12:14 AM
Apr 28 2019 10:07 AM
@Anqi DuI appreciate your efforts to get to the SHD (that should be a pre-requisite for any new service).
And I am glad to hear that efforts are underway to make the service more robust. Outages happen - even to our internal systems.
But what concerns me is that Forms (or Forms Pro) still has no SLA. It adds some difficulty to convince my business to move away from other products when Microsoft does not appear confident enough in the Forms product to guarantee its reliability.