Unable to scroll down Microsoft form in MOBILE

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Occasional Contributor

Hi,

I have created a form using Microsoft forms and was able  to fill data using desktop, but when I opened that link in my mobile I could see only 2 questions and was not able to scroll down for submit button.

 

Could you please respond fast as my team planning to use this form from Monday.Last week I was able to submit through mobile but not today .

 

 

31 Replies
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I am having the same issue. Trying forms for the first time, so I don't know why this is happening. I will follow this post and hope for a solution.
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Having the same problem with both my forms & my quizzes, unable to scroll in mobile app or on computer (PC & MAC). Hoping this gets resolved soon. @Deekshana 

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@MBurris  no one from Microsoft said anything about this issue...

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@Deekshana 

 

Same issue here. Unable to scroll down in both desktop/mobile versions. I just noticed it starting today. Hoping Microsoft sees this thread and responds.

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@Chris619  ya I told my project folks to use today when they go to field sampling and see no one from Microsoft  is responding.

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Any word on when Microsoft is going to fix this?
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@Deekshana 

 

Unfortunately, I found this post after numerous people started reporting this issue on our customer satisfaction survey that I blasted out to 2,500 people this morning. I have opened a premier support ticket with Microsoft and have directed their attention to this thread. 

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Thank you! I am having a similar issue and hope they can address this asap to a form I just released.

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@_Archer_  Thanks hope they will respond soon

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Here's the latest from Microsoft:

Thank you for providing us with the link and we are also unable to view the scroll bar in the survey form. We understand that this is a major issue and we are trying our best to provide you with the resolution in a timely manner.
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@_Archer_Thanks for the update!  I hope they fix it soon.  

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@_Archer_  wow you got reply from them how did you raise a severity ticket , from Friday there was so much of conversation going on this post and none from Microsoft  responded.Can you let us know easiest way to approach them.

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@Deekshana 

 

I work in the public sector. In short, we pay big dollars annually to Microsoft including contracting for premier support. 

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I have the same issue. The only thing that works for navigating the from is using the Tab key. Very frustrating.
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Is it fixed yet?

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No it isn't.

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@Deekshana  It looks like the surveys are now working in all browsers and tablets (checked IE, Edge and Chrome).  Mobile is still not working.