Unable to save my Microsoft form response

[Katy_2003]

 

 

 

Hi all,

I filled in a form yesterday and I was directed to a ‘Thank You’ page after submitting the form. However, when I clicked the “save my responses” button, it says that my account is not enabled for Microsoft Forms.

I’d like to know if this still means that my submission went through properly? And why does the above message occur

Thank you in advance.

[#2 · Accepted solution]

@Katy_2003 

Your response has been submitted to the form's owner properly. However, if you want to save a copy of the response to your account, you need a valid Forms license to do so. The error indicates that you don't have the required license to save a copy to your account.

[#3]

Thank you!