Unable to save my Microsoft form response

Copper Contributor

Hi all,


I filled in a form yesterday and I was directed to a ‘Thank You’ page after submitting the form. However, when I clicked the “save my responses” button, it says that my account is not enabled for Microsoft Forms.


I’d like to know if this still means that my submission went through properly? And why does the above message occur


Thank you in advance.



2 Replies
best response confirmed by Katy_2003 (Copper Contributor)



Your response has been submitted to the form's owner properly. However, if you want to save a copy of the response to your account, you need a valid Forms license to do so. The error indicates that you don't have the required license to save a copy to your account.

Thank you!