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Sorry something went wrong - Please make sure you have permission to access this form.

Copper Contributor

New to forms, trying to create a survey that users in my organization can use to indicate if they're using software. When I copy the URL and send it out, I can access the form myself as the form creator from the link, but everyone else that tries to access the form gets the error message in the title. The technical details are:

Michael_2024_0-1724359644972.png

I've had the users try a different browser with no change. I have it set so that only people in my organization can respond as I want to record names. Not sure where else to look for access permissions.  I've read many of the threads with the same error message and have validated that all settings should be correct for access and that the people I'm sending the form to are logged in with their business account. Any suggestions? TIA!

4 Replies

@Michael_2024 make sure you are sending them the correct link. From the Collect Responses button at the top right copy the full or shortened link.

 

CollectResponsesLink.png

 

Rob
Los Gallardos
Microsoft Power Automate Community Super User.
Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)

best response confirmed by Michael_2024 (Copper Contributor)
Solution

@shivamrathore5600 I showed you the link to copy on the screenshot, I can't explain it any more clearly than that.  It might be that it's a different problem but making sure you have sent out the collect responses link rather than the edit link is the always the first place to look.

 

Rob
Los Gallardos
Microsoft Power Automate Community Super User.
Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)

@Rob_Elliott - Thanks Rob. That did the trick. I was trying to copy the URL from the wrong location. Thank you for the response. 

1 best response

Accepted Solutions
best response confirmed by Michael_2024 (Copper Contributor)
Solution

@shivamrathore5600 I showed you the link to copy on the screenshot, I can't explain it any more clearly than that.  It might be that it's a different problem but making sure you have sent out the collect responses link rather than the edit link is the always the first place to look.

 

Rob
Los Gallardos
Microsoft Power Automate Community Super User.
Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)

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