Forum Discussion
Harish Kumar Daga
Feb 02, 2018Copper Contributor
Sorry, something went wrong - Forms
Hi facing this Issue since early this Morning. Please look into the error
Sorry, something went wrong
Technical details
- Feb 02, 2018
Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.
Kathy Liu
Microsoft
Feb 02, 2018We've fully restored the service for all Forms users and will close this
discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a
significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL
Azure. Mitigation: Engineers checked in a fix to revert the code change
and flushed impacted caches. Next steps: Engineers will continue to
investigate and prevent future occurrences. Thank you for your
understanding and participating in this discussion. Your Microsoft Forms
Nicholas Ellis
Feb 23, 2018Copper Contributor
We are looking to roll out forms at the end of February, and today we have got to the part where we test the results. We are having this exact problem. We cannot access our results at all because we see this error. Note that the link to show technical details does not work.
Can we please have an update?