Something went wrong - Forms - Permissions?

[Nicholas_DBG]

Hi All,

Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, despite being logged in with their 365 credentials and attempting to access from an AAD Joined device.

I see this has been a previous issue but I’ve never had a problem till now.

Is this a known current issue as there’s no advisory or service interruption notice on the admin portal health section for this?

A speedy response and solution would be amazing!

Cheers,
Nicholas

[#2]

@Yao Ke Hi My Form ID is: Session id: d0ae3f0a-72df-447c-913c-0104c424fbf0, Correlation id: 4e483230-b8c0-4ccf-8d77-5ef20bb543c1

Do you need any further information?

[#3]

@Yao Ke Form ID: Ec9_cY4BR0qpj4jYCi7AEayAZFfBvFtDllWtuwcuz05UMlhMTzdNVTZNOVhEMjBCOUJGVVZLOUUzSS4u

[#4]

@fletchs2285 The log shows you don't have permission to access the form, can you talk to the owner to see if the owner change the settings of who can access the form? 

[#5]

@Yao Ke Hi, I am having the You don't have permission to view or respond to this form issue, can you please help.

Session ID is below. 

Session id: 4b7c7da9-3476-4181-8b01-c47151fed23a, Correlation id: 7bdd3527-df8f-4d9d-9e6f-380de63207ed

Thanks in advance

[#6]

Hey there, I forgot to link the session id in my last reply, so here it is: yCT26sSglUGH0kQ-XXUWzeTpNvPMMwRNiH1jstmTBb9UODBMMEdXVDM3UlpFQllZWE1LTkM2SDBZQi4u

[#7]

I have an issue where I create a form, share the design URL with internal users to create/edit tests, quizes,. etc,. they can access them initially. After that they get: "Sorry, Something went wrong Please make sure you have permission to access this form" is there additional permission that needs to be granted in order for my peers to be able to edit my forms?

[#8]

@Yao Ke I am having the same issue  with a form I created, but in one of my teams. 

Session id: f5252003-dda9-4db0-b977-3330ff540293, Correlation id: b55c1641-9de0-4ec1-a19e-37f1467e69e4

[#9]

@Yao Ke I am having the same issue with a form my school team created, and I am the only one who cannot access it.

Session id: 898065ff-5736-42a7-9446-5a3491a324f9, Correlation id: fd69313a-79fa-4a1a-b03d-a7da8cf46e7c

Please respond to this otherwise I will fail my final.

[#10]

@Jiashu99 I figured it out. Under "Share to collaborate"  from the drop-down, chose "Specific people in my organization can view and edit" add  everyone you want to edit the form.

[#11]

@Margaret65 Thanks so much for your reply! All solved now! Cheers mate!!!

[#12]

Ich habe das gleiche Problem. Ich habe das Formular aufgesetzt und kann jetzt nicht mehr darauf zugreifen und es kommt "Something went wrong". Ich brauche so schnell als möglich eine Antwort, weil ich die Auswertung benötige. Wer kann mir hier weiterhelfen? Besten Dank!

[#13]

@Zhongzhong Li  Could you please share your fix provided here?

[#14]

Session id: 65e8248e-9da7-4a09-bc66-40dfdf64e9cd, Correlation id: b092007a-7cc2-48b8-8f9b-a6231c6f2b35
Am getting same error

[#15]

Session id: 65e8248e-9da7-4a09-bc66-40dfdf64e9cd, Correlation id: b092007a-7cc2-48b8-8f9b-a6231c6f2b35

Same error .. pl help

[#16]

@Yao Ke @Yihua Cao (MODC) @Zhongzhong Li What is the best way to have this issue resolved? A direct message? Very disappointing to see the duration of this issue across multiple years.

[#17]

Sorry for the delay, all the root cause are not same even the message is similar. So we need to analyze case by case. If you seeing this issue with the form in your tenant, please work with your admin to open a support ticket for the issue, we have dedicate support team on this.

[#18]

Can you supply the link to where I need to generate a support ticket along with the selections needed so that it ends up with the correct support team.

Getting error on a form that I have permission to and have edited before.
Formid is: JIxDKhm0CUiCpT0bdmd0AUyg0igSOIlFiez0dzaS5YFUNVpRQ0lDSks4TDMzS1ozQjhLRkRBUjRFUS4u
I looked at the logs and it listed my connections as successful.

Most appreciated, Steve

[#19]

Was there an answer to the support ticket? sounds like many have the same issue .

[#20]

Session id: a9858f57-d429-4996-9a9a-b2489f1f7902, Correlation id: 40e0b35d-e9b9-42bf-a43b-e74cb9ad4ae2

I am getting this same error.  Here is the Tech details. 

[#21]

I have the same issue. I created a forms, everything worked normal and people filled it in and now I don't have permission to access the results anymore. Can someone help out?@Christopher Hoard