Jan 29 2024 02:52 AM
Hello,
My colleague and I have noticed a horizontal scroll bar appear on the Likert scale questions on MS Forms (see image).
This appears to be the standard for 'Mobile' versions of MS Forms but it seems to have been applied to the 'Computer' versions of the forms as well.
I have tested this on various monitor resolutions and with Microsoft Edge and Google Chrome but we cannot get the horizontal scroll bar to disappear, to show all of the radio buttons available on the Likert scale question at once.
Does anyone know if there is a setting available to turn these horizontal scroll bars off?
Thank you!
Jan 29 2024 05:03 AM
Jan 30 2024 06:36 AM
Hi Hans Le Roy, thank you so much for your reply. Sadly this doesn't seem to have worked either, I've cut the options wordings right down but the form has still 'stretched' the five options out - in the image below there are still two more options hidden to the right:
I am sure this is a very recent change as it used to show all the options at once without the scrollbar. If there isn't an instant fix, I wonder if there are any Microsoft support channels I could use to ask them about this?
Jan 30 2024 02:22 PM - edited Jan 31 2024 06:27 PM
@Jord_245
Hi, I am facing the same problem. Microsoft seems to have changed the screen design recently.
I am considering the following solution. I hope it works.
1) Minimize the length of the options like 1,2,3, and 4.
2) Make an illustration that has full texts of the options.
I have made this example by capturing the screen of a Word file.
3) Upload it just above the texts on Forms.
Feb 08 2024 02:56 AM
This is a horrible 'feature enhancement'. Nothing like making the survey taker WORK HARDER to rate your content/product etc, a Very Satisfied. Awful idea.
Feb 12 2024 08:27 AM
I have been working on a survey for a month and right before I was about to send , this same error starts. I am glad its not jyst me but what the heck!!!
Feb 14 2024 06:06 AM
Feb 14 2024 06:34 AM
@HiroHiro1105 Thanks for this suggestion. This worked for me to change to number, but I agree with others that this is a terrible design and the mobile friendly shouldn't limit the features.
Feb 19 2024 03:00 PM
Feb 19 2024 05:16 PM
Feb 19 2024 05:54 PM
There is a site where you can send your feedback to Microsoft.
https://feedbackportal.microsoft.com/feedback
Based on past entries, it seems that Microsoft only takes action when there are more than roughly 1000 votes. 😞
Feb 19 2024 07:06 PM
Feb 19 2024 07:06 PM - edited Feb 19 2024 10:31 PM
Also thanks for your workaround too - we're using it a LOT!
Mar 10 2024 04:08 PM
Two people have voiced their opposition to the recent change in the appearance of Likert questions so far. Here are the links where you can vote:
https://feedbackportal.microsoft.com/feedback/idea/8093e639-f4d0-ee11-92bd-000d3a7a5824
https://feedbackportal.microsoft.com/feedback/idea/03b62edc-bdc6-ee11-92bd-6045bd7b0481
Mar 11 2024 06:25 AM - edited Mar 11 2024 06:53 AM
This is bad design and makes the likert scale unusable. Please change it back!
Apr 01 2024 05:55 PM - edited Apr 01 2024 05:58 PM
@Jord_245 Microsoft have resolved this for me. I logged a support ticket. Hopefully they saw it as a systemic issue and resolved it for everyone. :party_popper:
Apr 02 2024 12:53 AM
@StephG4 Thank you for sharing the information. I've also observed that Microsoft has recently made some slight (but actually significant for us) changes to the appearance of Likert scale questions. I have a few Forms with Likert questions that I created some time ago, and I've noticed that they are now displayed without a horizontal scroll bar.
Apr 02 2024 02:11 AM
@HiroHiro1105I spotted this late last week too, sounds like they have reversed this horizontal scrollbar, which is great news. 🙂 Thanks everyone!!
Jun 14 2024 03:40 AM