"Validation Error Occurred" when opening Survey link from email

Copper Contributor


Trying to start using Forms Pro. 

When an email goes out to a recipient there is a take survey option. 

Clicking on this button gives the error message above.


Any help greatly appreciated.



2 Replies

@GrahamDi I'm having the same problem - with a survey that used to work a couple of month ago and all the sudden the flow is returning the same error that you're seeing: 


Validation error occurred
This survey is either closed or no longer accepting responses. Please contact the survey administrator for more information
The survey still works if I click on the links through MS Forms Pro directly - just through the automation, it doesn't work. Any solutions would be appreciated. 
same issue today. All users cannot access the form and got a "validation error occurred" message