"Sorry something went wrong" error

Copper Contributor

I've been having intermittent troubles with my forms over the past 3 hours or so (and my students are reporting the same error at the moment). Trying to access forms brings back the "Sorry, something went wrong" error page.

 

Untitled-1.pngOf course, this is happening on the night of a due date. :|

19 Replies
We're not even that lucky here. It's a "This page can't be displayed" error for us. Second time in the last ten days with an Office apps outage in between.

We are experiencing the same error on three of our forms, across three accounts, at three different locations.

Still getting the same error
We are also getting this notice. Any word on what is causing this? Not all of my forms are having this. It just seams like the current shared one.
Here is my Session id: 96e2b33b-212a-4811-b6f3-fa071482d4aa Just in case someone from the Forms Team could take a look and maybe repair the form for me. Thanks

Same issue here but only for a select few lucky ones.  Any idea of a fix timetable?

we have experienced the problem with the error code 631, with an important form we needed our insurance companies to fill out. We need your help and steps that we must follow to resolve the issue.

This just came back on line for us. Hope everyone else is having some luck.


My surveys still dont work ! What is happening?

We're back online, too!! Yay!

Microsoft forms started to work again this morning. But now it's not working again... Is there a problem with Microsoft servers?. Or why is this happening over and over again?

We have been back online since mid afternoon yesterday.

Ok. I've got two surveys that does'nt work. It just says that the server is not responding.... Could there be another problem? I've tried to reach the serveys from several platforms...

I found something that might be the problem at my end..? Or is it a bad certificate

 

https://support.office.com/sv-se/article/skapa-ett-formul%C3%A4r-med-microsoft-forms-4ffb64cc-7d5d-4...

Kan inte kommunicera säkert med den andra parten: det efterfrågade domännamnet matchar inte serverns certifikat.

HTTP Strict Transport Security: false
Pinnad offentlig HTTP nyckel: false

Certifikatkedja:

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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
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Hi! I'm having trouble reaching my Microsoft forms page. The trouble code is: SSL_ERROR_BAD_CERT_DOMAIN. I've read that starting from tomorrow I will have access to the full version of Forms. Is this the reason for I'm having trouble with forms right now? Because it's updating? Please forward this to the right people. I need my surveys to work. Best regards Christer Nyberg

I am also a teacher and having the same issue. I created the form yesterday and am getting error code 631 as of early this morning. Session id: 89246827-fdcf-4597-be7a-93aa5fba3b1c

 

I can access the form, but data will not save when I hit send. The link is https://forms.office.com/Pages/ResponsePage.aspx?id=bMTLOjMby0ehCOcijseL-afqhIftPxNNrSc20O79AZ9UMzdK...

 

Microsoft, please help!

 

I'm getting the same error as well, just started this weekend (3/3/19).  Not sure from this thread what exactly was done to fix this.

2019-03-05 08-Microsoft Forms.png

Today we activated Teams for our department and someone asked about using Forms. Nobody here can log into form the page just sits at a spinning loading message