Jan 27 2023 05:19 AM
Hello,
I really hope someone can help me to recover my Microsoft Questionnaire and responses, which I created for work with my employer´s licence and username-email, and for which I had around 100 responses.
Unfortunately, I downloaded nearly all data but my username stopped working between contracts with my employer. Now I cannot access it. I know the questionnaire and responses must be there saved somewhere. I just need for someone to please give me access. The linke to the questionnaire was:
But it says there is a technical problem when I click it.
I have contacted my employer´s (Universidad San Jorge in Spain) IT team who have a licence with Microsoft, and Microsoft technical support without success. They have directed me to this site for technical support specifically on Microsoft Forms.
Thanks in advance for any help to may be able to offer for me to recover the questionnaire´s responses or activate it and continue collecting responses. Many thanks, Alma
Jan 27 2023 06:07 AM
@alopezausjes unfortunately if Microsoft themselves can't do anything there is nothing that anyone here can do to help. The error says the form no longer exists so possibly in the period between contracts the form must have been deleted.
Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)
Jan 27 2023 07:04 AM
Thank you Rob@RobElliott
The problem is that I have not been able to make contact with anyone from Microsoft Form.
The general Technical Suppor staff have sent me to this forum, but there must be somewhere in Microsoft who knows... if I can talk to them... at least to get confirmation that the form is deleted.
Anyone knows a way to get in cotact with Microsoft Forms technical staff?
Thanks, Alma
Jan 27 2023 07:06 AM
Jan 27 2023 08:11 AM
@alopezausjes Hi,
Only an administrator in your organization has the Microsoft Support Ticket entitlement, This is information that dismissed employees can't be shared.
You simply do not own this form.
Microsoft does not delete and block, the account owner has the authority to do so.
Jan 27 2023 04:08 PM
Jan 27 2023 04:10 PM