MS FORMS - live data connection error

%3CLINGO-SUB%20id%3D%22lingo-sub-1305182%22%20slang%3D%22en-US%22%3EMS%20FORMS%20-%20live%20data%20connection%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1305182%22%20slang%3D%22en-US%22%3E%3CP%3EHi%3CBR%20%2F%3E%3CBR%20%2F%3EI%20have%20followed%20the%20advice%20here%3A%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Fhow-to-get-missing-data-in-forms-9fb98299-4dcc-41a4-bb29-34a9c3daf8cc%3Fui%3Den-US%26amp%3Brs%3Den-US%26amp%3Bad%3DUS%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Fhow-to-get-missing-data-in-forms-9fb98299-4dcc-41a4-bb29-34a9c3daf8cc%3Fui%3Den-US%26amp%3Brs%3Den-US%26amp%3Bad%3DUS%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EWe%20had%20a%20functioning%20spreadsheet%20that%20auto%20updated%20with%20new%20responses%20to%20the%20associated%20form%2C%20but%20it%20stopped%20updating.%20I%20used%20the%20'sync%20to%20a%20new%20workbook'%20-%20the%20missing%20data%20from%20the%20original%20spreadsheet%20appeared%20in%20the%20new%20workbook%2C%20but%20any%20subsequent%20responses%20since%20haven't%20appeared%20in%20the%20new%20spreadsheet....can%20someone%20advise%2C%20please%3F%20This%20data%20is%20used%20frequently%20throughout%20the%20day%20and%20we%20need%20to%20be%20able%20to%20access%20up-to-date%20responses.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1305182%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EForms%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Forms%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Occasional Visitor

Hi

I have followed the advice here:

https://support.office.com/en-us/article/how-to-get-missing-data-in-forms-9fb98299-4dcc-41a4-bb29-34...

We had a functioning spreadsheet that auto updated with new responses to the associated form, but it stopped updating. I used the 'sync to a new workbook' - the missing data from the original spreadsheet appeared in the new workbook, but any subsequent responses since haven't appeared in the new spreadsheet....can someone advise, please? This data is used frequently throughout the day and we need to be able to access up-to-date responses.

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