Microsoft Forms V Excel Mail merge

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New Contributor

Hi All, 

 

I'm trying to create a form which is both unique to the individual (i.e can include a personal ref number) as well as asking general generic questions.  

 

For example - Hello "REF NUMBER"  please answer the following questions for our records.

 

I know it's possible  in ms word mail merge to generate unique information  but is it possible in ms forms, if so how? 

 

 

 

1 Reply

@LIAMO37 no it's not possible to make the form personalised to each individual. After they've submitted the form what you can do is send a personalised email to the responder with their responses and reference number and any other information. To do this you build a flow in Power Automate. We do this at my company for the thousands of IT support tickets that come in.

 

Rob
Los Gallardos
Microsoft Power Automate Community Super User